Competitive Prices - Great Customer Service - Secure Online Ordering - Overnight Delivery


AAC ID Solutions is committed to providing the highest level of customer service, every day. We sincerely appreciate your honest feedback, when completing the customer survey.

Name: *
Email: *
Postcode: *
Question 1:

Which category best describes you or your organisation?

Question 2:

How often do you order identification or promotional products per year?

1 2 5 10+

Question 3:

How did you originally hear about AAC ID Solutions?

Question 4:

Which product/s were you enquiring about?

Question 5:

How did you contact AAC ID Solutions?

Website Phone Email Walk-in


If you did not order via our website, you may wish to jump to Question 16.

Question 6:

Were you able to find what you were looking for on our website?

Yes No

Question 7:

Did you find our website easy to navigate?

Yes No Some parts only

Question 8:

Were you happy with the level of information available on our website?

Yes No To some extent

Question 9:

If not, how can we improve it?

Question 10:

How many times have you visited our website?

Once Twice Weekly Monthly

Question 11:

Is online ordering your preferred method of purchasing?

Yes No

Question 12:

What other products/services would you like us to provide for online purchase?

Question 13:

How likely are you to return to this website?

Highly Likely Somewhat Likely Unlikely

Question 14:

How likely are you to recommend this website?

Highly Likely Somewhat Likely Unlikely

Question 15:

Can you suggest any ways we can improve our website or online ordering system?

Question 16:

Please rate the following:

Customer Service

Excellent Good Average Poor N/A

Website ease of use

Excellent Good Average Poor N/A

Art department Support

Excellent Good Average Poor N/A

Availability of product information

Excellent Good Average Poor N/A

Product quality

Excellent Good Average Poor N/A


Excellent Good Average Poor N/A

Timely delivery of your order

Excellent Good Average Poor N/A

Question 17:

You chose to make a purchase from AAC ID Solutions because of:

Ease of ordering
Turnaround Times
Quality Products
Excellent Service
24 hour Online shopping cart

Question 18:

Do you have any comments or suggestions that would help us improve our customer service?

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Thank you for completing our online survey.


Location8 Millennium Circuit, Helensvale, QLD 4212
Contact1300 797 478