Competitive Prices - Great Customer Service - Secure Online Ordering - Overnight Delivery

Survey

AAC ID Solutions is committed to providing the highest level of customer service, every day. We sincerely appreciate your honest feedback, when completing the customer survey.

CUSTOMER SURVEY
Name: *
Company:
Email: *
Postcode: *
Question 1:

Which category best describes you or your organisation?

Question 2:

How often do you order identification or promotional products per year?

1 2 5 10+

Question 3:

How did you originally hear about AAC ID Solutions?


Question 4:

Which product/s were you enquiring about?

Question 5:

How did you contact AAC ID Solutions?

Website Phone Email Walk-in

 

If you did not order via our website, you may wish to jump to Question 16.

Question 6:

Were you able to find what you were looking for on our website?

Yes No

Question 7:

Did you find our website easy to navigate?

Yes No Some parts only

Question 8:

Were you happy with the level of information available on our website?

Yes No To some extent

Question 9:

If not, how can we improve it?

Question 10:

How many times have you visited our website?

Once Twice Weekly Monthly

Question 11:

Is online ordering your preferred method of purchasing?

Yes No

Question 12:

What other products/services would you like us to provide for online purchase?

Question 13:

How likely are you to return to this website?

Highly Likely Somewhat Likely Unlikely

Question 14:

How likely are you to recommend this website?

Highly Likely Somewhat Likely Unlikely

Question 15:

Can you suggest any ways we can improve our website or online ordering system?

Question 16:

Please rate the following:

Customer Service

Excellent Good Average Poor N/A

Website ease of use

Excellent Good Average Poor N/A

Art department Support

Excellent Good Average Poor N/A

Availability of product information

Excellent Good Average Poor N/A

Product quality

Excellent Good Average Poor N/A

Pricing

Excellent Good Average Poor N/A

Timely delivery of your order

Excellent Good Average Poor N/A

Question 17:

You chose to make a purchase from AAC ID Solutions because of:

Price
Ease of ordering
Turnaround Times
Quality Products
Excellent Service
24 hour Online shopping cart

Question 18:

Do you have any comments or suggestions that would help us improve our customer service?

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Security Information
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Thank you for completing our online survey.

TO ENQUIRE OR PURCHASE LARGER QUANTITES (OVER 20,000) PLEASE CONTACT AAC ID SOLUTIONS DIRECT.

NOTE: AAC ID SOLUTIONS AUSTRALIA RESERVES THE RIGHT TO ALTER PRICES WITHOUT NOTICE. ERRORS AND OMISSIONS ENTERTAINED. WRISTBANDS FOR ILLUSTRATION PURPOSES ONLY. PATTERNS MAY NOT BE AVAILABLE OR MAY HAVE BEEN REPLACED BY A NEW PRODUCT.

Proudly celebrating 20 years of wristband sales in Australia

8 Millennium Circuit, Helensvale, QLD 4212
1300 797 478
sales@aacidsolutions.com